Privacy Policy

Last updated: 10 March 2026

1. Introduction

RepairFlow ("we", "our", "the app") is a repair shop management application developed by RepairFlow. This policy explains how we handle data when you use our iOS application.

2. Data We Collect

RepairFlow collects and stores the following data locally on your device:

• Customer Information — Names, phone numbers, email addresses, and physical addresses you enter for your repair customers.
• Job & Repair Records — Device details (make, model, IMEI/serial number), repair descriptions, status, and cost estimates.
• Invoice & Payment Records — Invoice amounts, payment methods, transaction references, and timestamps.
• Photos & Attachments — Device intake photos and repair documentation captured via the camera.
• Business Settings — Your shop name, address, logo, VAT number, and payment provider configuration.

3. How Data Is Stored

All data is stored locally on your iPhone or iPad using Core Data (SQLite). By default, no data leaves your device unless you explicitly choose to:

• Process a card payment (data is sent to your configured payment provider: Stripe, Zettle, or Square).
• Send an SMS notification (data is relayed through your configured SMS gateway).
• Enable optional cloud sync (data is transmitted to your self-hosted sync server).
• Export or share an invoice, backup, or report.

4. Third-Party Services

RepairFlow integrates with the following third-party services, only when you configure and enable them:

• Stripe — For Tap to Pay on iPhone card payment processing. Subject to Stripe's Privacy Policy.
• Zettle by PayPal — For Zettle card reader payments. Subject to Zettle's Privacy Policy.
• Square — For Square POS payments. Subject to Square's Privacy Policy.

We do not sell, share, or transfer your data to any third party for advertising or marketing purposes.

5. Camera & Bluetooth

RepairFlow requests permission to use your device's camera to scan serial numbers and IMEI barcodes for device identification. Bluetooth access is used solely to connect to Zettle card readers. These permissions are optional and the app functions without them.

6. Analytics & Tracking

RepairFlow does not include any analytics SDKs, advertising frameworks, or user tracking. We do not collect usage telemetry, device fingerprints, or behavioural data.

7. Data Retention & Deletion

All data remains on your device until you choose to delete it. You can delete individual records within the app or use the full data wipe option in Settings. Uninstalling the app removes all local data.

8. Children's Privacy

RepairFlow is a business tool and is not intended for use by children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the app or on this page.

10. Contact

If you have questions about this privacy policy, contact us at info@taxlanemtd.com.